Cybersecurity for veterinary practices
With preparation and prevention, veterinary practices can safeguard client and patient data and have a plan in place to respond quickly when bad…
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Quick tips to protect and manage your online reputation
How can you make time for the work needed to protect yourself from online critics? AVMA's reputation management video library provides simple tips to…
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Chart of the Month: Practice ownership is linked to wellbeing
Have you ever thought about becoming your own boss? Owning your own practice has numerous benefits—including some that might have slipped your…
AVMA news
Exploring employee assistance programs for veterinary practices: Are they a bother or benefit?
As veterinary practices look to innovative solutions to attract and retain staff members—as well as promote mental health and well-being—an employee…
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New CE helps build your practice, strengthen your workplace
Watch the most popular sessions from the 2022 Veterinary Leadership Conference, now available for on-demand learning on AVMA Axon®.
AVMA news
Tips for making diversity, equity, inclusion a reality in your practice
Dr. Laura Pletz, president of the Women’s Veterinary Leadership Development Initiative, gave the virtual presentation “DEI as Standard Operating…
AVMA news
Client feedback can be a boon instead of a bane—yes, even complaints
An up-and-coming practice manager, a longtime practice consultant, and an AVMA economics expert discuss how practices can use surveys, social media,…
AVMA news
Survey results show rise in hospital employee pay
Survey results from the Veterinary Hospital Managers Association indicate salaries rose for associate veterinarians and managers at veterinary…
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Are you prepared if your reputation comes under attack?
When it comes to your clinic’s online presence, having a plan for how to handle a crisis is one of the best ways to safeguard your reputation. New…
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Worried about cyberbullying? Check out this video library
A series of 10 videos available exclusively to AVMA members helps you craft an effective program to combat cyberbullies and protect your reputation…
AVMA news
Mars, Banfield, AVMA, others collaborate to improve communication between veterinary teams and clients
Veterinary teams are facing challenges and pressures and are increasingly finding themselves on the receiving end of client frustration. Mars…
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Celebrating veterinary technicians – and keeping them happy
How can we say thank you during National Veterinary Technician Week? One important way is by making sure we empower veterinary technicians to do the…
AVMA news
Advocate for animal hospitals wins AVMA Award
Dr. Link Welborn, owner of six animal hospitals in Tampa, Florida, accepted The AVMA Award on July 30 during the keynote at AVMA Convention 2022. The…
AVMA news
Moving veterinary medicine beyond the status quo
Retention is the new recruitment, said Josh Vaisman, co-founder of Flourish Veterinary Consulting. He discussed in a presentation at the AVMA…
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How one clinic improved patient care & efficiency with remote monitors
Check out AVMA’s newest telehealth case study. See how the Charleston Veterinary Referral Center implemented wireless wearable devices to improve…
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It’s easier than ever: Remind clients to Check the Chip
From ready-to-use social media posts to videos and more, AVMA members have exclusive access to free tools to support microchipping for Check the Chip…
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Chart of the Month: The key to client loyalty
The most loyal clients are those who find the veterinary team friendly, and those who are happy with the overall value and quality of veterinary…
AVMA news
Turn to data when the decisions get tough
The AVMA Veterinary Business and Economic Forum, held virtually Oct. 24-25, featured the presentation “Morph Your Insights Into Powerful Foresight:…
AVMA news
Veterinarian employers require innovative solutions to attract, retain staff members
To recruit, hire, and retain in this new environment, says Charlotte Hansen, AVMA assistant director for statistical analysis, employers will need to…
AVMA news
Board chair addresses veterinary issues
Dr. Karen Bradley, chair of the AVMA Board of Directors, talks about veterinary burnout and well-being and how the Association is addressing…
AVMA news
Addressing burnout, building belonging in the workplace
A workplace with an emotional culture, where emotions are recognized as signals about employee well-being, can reduce burnout and retain staff…