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Does pet health insurance make sense for clients?
Pet health insurance can help pets get the health care they need. This Chart of the Month looks at research that illustrates the value of insurance,…
National Pet Week veterinary toolkit
National Pet Week® helps veterinarians promote responsible pet ownership and honor the pets in our lives. Use these practical tools for veterinary…
Economics & Practice
Tools and resources to help veterinarians and practice managers run the business. Client materials, insurance info, human resource help, and much…
Marketing tools and client services
Save time with AVMA tools that help you communicate with clients in person and online.
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Interactive training teaches dos and don’ts of client communication
A new interactive training module on AVMA Axon® examines specific words and phrases veterinary professionals can use to improve communication with pet…
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February webinars: Strengthen your team and reputation
As veterinarians, we rely on many different tools and resources to help us succeed as doctors and professionals. But when these tools aren’t used to…
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Talking cost with clients: Get the expanded ebook
Gain insight into the best way to talk with clients about cost of care—and address the questions they really want to have answered.
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Your input needed: Cannabis, telehealth, risk management in practice
The AVMA House of Delegates (HOD) will meet January 10-11, and delegates are looking for member comments to inform their discussion of important…
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Heartworm prevention: How our language influences care
AVMA’s suite of language tools helps you choose the best words to communicate with clients. In this video, see how a team member’s choice of words…
Veterinary telehealth: The basics
Understand key definitions and get answers to frequently asked questions about veterinary telemedicine.
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5 Practical economic insights for all veterinarians
The 2019 AVMA Economic Summit covered many topics crucial to thriving in daily practice – including behavioral science, marketing, innovation, and…
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Are you ready? Dog Bite Prevention Week is almost here.
Dog Bite Prevention Week® is April 9-15. The AVMA’s member-exclusive toolkit will save you time and help you bring tips about preventing bites into…
Steps to implement telemedicine services in your practice
Telemedicine can improve patient triage and clinical outcomes, and benefit patients, animal owners and the veterinary practice. Follow these steps to…
Responding to complaints and criticisms
How a veterinarian responds to complaints or criticism online can make or break a reputation. Here are steps you can take to limit damage to your…