Positive Pet Care Guide

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Positive Pet Care Guide

Use this guide to help you set expectations between your team and your clients in order to improve the clinic experience for everyone.

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Strengthening the veterinary team-client partnership

The Positive Pet Care Guide is a free resource that veterinary teams in companion animal practice can leverage to help foster healthy lines of communication and a positive partnership between staff and pet owners. This comprehensive, single-page guide outlines matching expectations for both veterinary teams and clients. Developed through an industry-wide collaboration in direct response to concerns and needs expressed by veterinary professionals and pet owners, the primary aim of this guide is to strengthen the veterinary team-client partnership and encourage a supportive, safe, and inclusive environment for all.

A companion resource is available for equine practitioners: Equine Effective Care Guide

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Social media resources

Download these #PositivePetCare images to help you set expectations with clients through your social media channels.

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