AVMA news
How practice managers can recruit, retain diverse staff members
Melody Martinez presented the session, “The Practice Manager’s Guide to Hiring for Equity and Inclusion” on July 18 at AVMA Convention in Denver.…
AVMA news
Veterinary hospital union, management ratify two-year contract
All Creatures Animal Hospital in Bremerton, Washington, and parent company Cara Veterinary Corp., in September reached an agreement with unionized…
AVMA news
From note taking to scheduling, technology can help veterinary practices in many ways
Technological developments can help many areas of practice management. It’s just a matter of taking the time and effort to make it happen, according…
AVMA news
For most practices, demand returns to pre-pandemic levels
The revenue spike that many companion animal practices enjoyed during the height of the COVID-19 pandemic is fast becoming a thing of the past as it’s…
AVMA news
Leading with lists: How systems boost practice efficiency
Three industry experts shared common roadblocks to improving veterinary practice efficiency during the session “Systems and Processes to Address…
AVMA news
Five tips to protect veterinary practices against cyberattacks
Roughly 11,000 veterinary practices each year experience a cyberattack, and with just over 800,000 complaints of suspected internet crime in 2022,…
AVMA news
Putting the Positive Pet Care Guide into practice
The Positive Pet Care Guide is the result of an industry-wide working group, led by the AVMA and Mars Veterinary Health, aimed at strengthening the…
AVMA news
A test case for remote work in veterinary practice
Adobe Animal Hospital Los Altos and Adobe Animal Hospital South Bay have both on-site customer service representatives (CSRs) and off-site video…
AVMA news
11 technologies veterinary practices can adopt today
New devices and software promise to help enhance patient care and monitoring, ease workloads, improve workflows, meet or exceed client expectations,…
AVMA news
Increasing efficiency, salaries can help practices retain employees
To help mitigate employee attrition and increase retention, Frederic Ouedraogo, PhD, an AVMA senior economist and associate director in the Veterinary…
AVMA news
Exploring employee assistance programs for veterinary practices: Are they a bother or benefit?
As veterinary practices look to innovative solutions to attract and retain staff members—as well as promote mental health and well-being—an employee…
AVMA news
Better integrating the robust veterinary technician skill set into practice
Credentialed veterinary technicians (CVTs) are versatile members of the veterinary care team, expertly tackling responsibilities in nursing, imaging,…
AVMA news
Tips for making diversity, equity, inclusion a reality in your practice
Dr. Laura Pletz, president of the Women’s Veterinary Leadership Development Initiative, gave the virtual presentation “DEI as Standard Operating…
AVMA news
Client feedback can be a boon instead of a bane—yes, even complaints
An up-and-coming practice manager, a longtime practice consultant, and an AVMA economics expert discuss how practices can use surveys, social media,…
AVMA news
Survey results show overall salary increases for veterinary staff members
Veterinary hospitals are paying their hospital administrators and certified veterinary practice managers more than they did two years ago, according…
AVMA news
Buying new technology? Take your time, get consensus, experts say
Information technology professionals William Lindus and Andy Jonardi present on the Axon webinar, "Talking Tech with Your I.T. Team," which was…
AVMA news
VHMA creates toolkit to address workforce challenges
The Veterinary Hospital Managers Association (VHMA) developed a new Organizational Diagnosis and Design (OrgDD) Toolkit to help practice leaders solve…
AVMA news
Survey results show rise in hospital employee pay
Survey results from the Veterinary Hospital Managers Association indicate salaries rose for associate veterinarians and managers at veterinary…
AVMA news
WVC features AVMA sessions, research results
The AVMA offered sessions at the 2023 WVC Annual Conference as part of a year-old partnership with Viticus Group, the organization that hosts WVC.…
AVMA news
AAHA expands international accreditation into Asia
The American Animal Hospital Association has begun to accredit veterinary practices internationally. Daktari Animal Hospital in Tokyo became the first…
AVMA news
Theft, vandalism, and break-ins: How veterinary clinics can protect against security breaches
AVMA News spoke with three experts about the common security risks that veterinary clinics face and how to prevent them from happening in the first…
AVMA news
Using stay interviews to increase staff retention
A stay interview with current staff members is a potentially helpful management tool that is similar to an exit interview and roots out workplace…
AVMA news
Study: Fair pay, appreciation for work top factors in employee retention
The American Animal Hospital Association (AAHA) released the “Stay, Please: Factors That Support Retention and Drive Attrition in the Veterinary…
AVMA news
AVMA, AAEP release veterinary team, client relationship resource for equine practitioners
The AVMA and American Association of Equine Practitioners (AAEP) have jointly created the Effective Equine Care Guide, a free resource that veterinary…
AVMA news
AAEP develops resources to recruit, retain equine veterinarians
The American Association of Equine Practitioners (AAEP) is taking steps to address the future of equine practice by improving compensation, emergency…