Telehealth & Telemedicine in Veterinary Practice


Telehealth has arisen as one of the greatest opportunities and challenges facing medicine in this digital age. Using telemedicine in the delivery of veterinary medical services offers benefits for animal owners, patients and the profession. However, veterinary services must be provided with professionalism and adhering to the same standard of care, whether delivered in person or through electronic means.

The AVMA is committed to ensuring access to the convenience and benefits afforded by telemedicine, while promoting the responsible provision of high-quality veterinary medical care.

Telehealth Basics

What is telehealth? How is it different from telemedicine? Know these and other definitions, and get answers to frequently asked questions about all aspects of veterinary telehealth.

Telehealth and the VCPR

Delivery of veterinary medical care requires the existence of a Veterinarian-Client-Patient Relationship (VCPR). Learn what compliance with the VCPR requirement looks like in the context of telehealth.

Steps to Implement Telemedicine

When deployed properly to support communication and care coordination, telemedicine may improve patient triage and clinical outcomes, and benefit patients, animal owners, and the veterinary practice. Follow these steps to implement telemedicine programs successfully in your practice.

Service Models for Veterinary Telemedicine

Telemedicine is not a one-size-fits-all proposition. You can customize your program and services to fit the needs of your veterinary patients, clients and practice. Here, we outline and compare a variety of existing service models.

Case Study

Learn from your colleagues' experience. Here's how one veterinary team increased client compliance with post-surgical and hospice care recommendations by augmenting in-hospital care with telemedicine services.