New Policy for Rescheduling a Full CPE or Retake Section
Effective immediately the “Rescheduling a Full CPE or Retake Section” policy has been updated. The updated policy states:
Candidates who reschedule a confirmed CPE date (full or retake sections) in the event of emergencies and unforeseen situations (such as a medical condition pertaining to the candidate or a death in the immediate family) may do so without expectation of a refund. All fees are non-refundable. If given sufficient notice, the ECFVG will try to fill that vacated CPE date. Only if the vacated CPE date is filled by another candidate and paid for, then the original candidate’s fees will be transferred to his/her rescheduled CPE date.
Requests must be forwarded as soon as possible in writing to the ECFVG Testing Coordinator and must be supported by documentation from a doctor or other appropriate authority. Rescheduling requests will only be granted at the discretion of the ECFVG, and candidates will be notified as soon as possible regarding the Commission's decision. However, fees will not be refunded and may only be transferred if the ECFVG will succeed in finding another candidate to fill the vacated CPE dates.