Help Tips

Having trouble signing into the AVMA website? Be sure you are entering the correct login information.

AVMA Members:

Your AVMA membership gives you access to special website features and content that are not available to non-members, as well as pricing discounts in the AVMA Store. To access these features, sign in using  the following information:  
ID: Your ID is your AVMA Member ID.
Password: You can create and manage your own password.
Need a Reminder? If you have forgotten either your ID or password, you can request a reminder at
Note: We suggest that you change your password to something you can easily remember, and also that you change it periodically for security reasons.


Non-members can create a website account to order products from the AVMA Store. However, your account does not give you access to members-only content and features on the website. If you have created an account in our store but have forgotten your ID or password, we can send you a reminder.

Troubleshooting Tips:

Follow our step-by-step instructions for signing into the site. If you are still having difficulty signing into the website, please try using the following troubleshooting tips:
  • Double-check to make sure you are entering the correct ID and password. Passwords are case-sensitive.
  • Make sure cookies are enabled in your browser. We use cookies to verify your sign-in information, so this feature must be enabled.
  • Clear your cache to make sure you can load the latest version of our sign-in page.
  • Click on the "refresh" button on your browser after making any adjustments to your settings or clearing the cache.
  • Check to make sure that your browser meets our recommended requirements.
  • Disable your pop-up blocker. This can sometimes interfere with certain website features.
  • If you receive automatic updates from any antivirus, ad-blocking software, or even your Internet Service Provider (ISP), reboot your computer to make sure those automatic updates take place before you try to go online.
  • We have PDF files on our Web site that require the use of Adobe Acrobat Reader software to open. If you are having trouble opening a PDF file on our site, please go to the Adobe Web site to download the latest version of the Adobe Acrobat Reader software for free.
  • The AVMA Journals website and Veterinary Career Center require different sign-in criteria. Please use the help links on those sites for additional information, or contact us if you need additional help.

For optimum viewing of the AVMA Web site we recommend that you use a current version of Internet Explorer (version 8.0 or higher), Firefox, Chrome or Safari.

If you have difficulty signing in to the website, it may be time to "clear your cache." Your browser should provide instructions to help you do this, but generally this can be done through browser Preferences, Tools or Options.

A cookie is a small text file sent by a web server to a web browser to be read back from that browser. Cookies are a way to have the browser "remember" specific bits of information. Make sure your browser is set up to accept cookies, as we use them to verify your AVMA ID and Password when you sign in. Note: The information stored within a cookie can be read only by the web server that originally sent the cookie. Web servers cannot read cookies sent by other web servers.

If you have set up your browser to accept cookies but are still having trouble signing in, you may also need to check the cookie settings on any antivirus, ad-blocking, or firewall software.

If your computer is networked to other computers, check with your IT department to let them know you are trying to access a site that communicates via cookies. They might need to make adjustments to the security settings on the network firewall.

AVMA Member ID
An AVMA Member ID number consists of five or six digits and can be found on your AVMA membership card and/or your journal (JAVMA or AJVR) address label. (More than one number will appear on your journal mailing label; one is your Member ID number, and the other is the date of the publication.) 

When signing into the website, you do not need to enter the zeros preceding your Member ID number.

We strongly encourage you to change your password periodically and ensure that it is something that will not be easy for someone to guess. You can change your website password at any time after signing into the website. Passwords must contain at least 6 characters, including at least one number. All passwords are case-sensitive.

If you have forgotten your password, we can send you an email reminder at the email address that you have on file with us.

You can change the email address that you have on file with the AVMA at any time. To do this, simply visit our Member Update Center and update your contact information.