A new online tool helps veterinary practices create documents that list payment options for clients.
The National Commission on Veterinary Economic Issues and CareCredit, a client payment program, developed the Financial Policy Builder.
"A written financial policy is an important business component for any veterinary practice," said Dr. Karen E. Felsted, NCVEI chief executive officer. "Clients need to understand payment options in order to provide the best care for their pets, and veterinarians need to be compensated for their services to keep their practice economically sound."
The Financial Policy Builder provides prompts to create custom policy documents. The documents list not only payment options but also any additional fees that might be the client's responsibility, such as returned checks and cancelled appointments.
Veterinary practices can provide financial policy documents to clients prior to treatment and include these documents in packages for new clients.
The Financial Policy Builder is online here.