The Western Veterinary Conference board of directors voted in November to grant the National Commission on Veterinary Economic Issues $100,000 over two years to develop a series of interactive tools to help practitioners more effectively use their support staff.
The NCVEI, a joint venture of the AVMA, AAHA, and Association of American Veterinary Medical Colleges, has been charged with designing programs to facilitate economic improvement associated with veterinary practice.
The WVC will work in conjunction with the NCVEI to create empirically based practice development programs. When completed, the programs will be presented at the WVC's annual conference and featured on the NCVEI interactive Web site.
Effective use of support staff is essential to business success. It involves retaining quality staff members, delegating responsibility, paying staff appropriately, and creating an environment where staff can flourish. The NCVEI, with assistance from the WVC, will pursue a series of interactive tools to help drive the veterinary profession toward better staff utilization.
"Enhancing the relationship between veterinarians and support staff will have a dramatic impact on the quality of medical care and the economic results that naturally fall out of elevating care and service," said Howard Rubin, CEO of the NCVEI.