VLC Schedule

The 2017 Veterinary Leadership Conference schedule has been recreated to help you make the most out of your time at the conference. Download the Schedule. Changes to the schedule have been made. If you have already registered AVMA will adjust your schedule accordingly. Contact vlc@avma.org with questions. 

See below for more information on the Keynote and Workshops.

Keynote

Communicate With Strength: Key Words That Undermine Your Effectiveness as a Veterinary Leader
Saturday, January 14 – 8:30-10:00 AM
Presented by Karen Purves

Got the right words? Laugh and learn in this high energy, humorous session offering solutions in effective communication based on the latest neuroscience. What are you saying that’s causing your staff and clients to scamper to your competition? Karen will tell you - and give you replacement words and phrases! Leave with an immediate, specific, action plan to talk smart, and achieve tail-wagging results!

After attending this keynote, you will be able to:

  • Describe the importance of neural plasticity and how it is directly relevant to relationship building
  • Identify words and phrases that reduce your ability to connect with others
  • Recognize and apply words and phrases to use to replace them immediately to develop personal and professional skill building

Workshops

Gaining Compliance and Cooperation: Approaching Men and Women Differently
Friday, January 13 – 10:30-11:50 AM
Saturday, January 14 – 4:00-5:30 PM
Presented by Karen Purves
Track: Professional Development

Karen pairs her relatable, funny and energetic style with her original scientific research to offer attendees a unique, current, content-rich program on maximizing compliance from men and women on procedures, products and services. This session offers the latest in cutting edge brain science and answers your questions on the best way to influence men and women during the sales process. Audience members will leave with 12 techniques to apply immediately to thrive in a challenging economy!

After attending this workshop, you will be able to:

  • Describe the role brain chemistry plays in the compliance/buying process for men and women
  • Implement 12 tips to improve the likelihood a male or female client will be compliant with their pet and to enhance your credibility
  • Discover tips for finding whether a man or woman is a "bridge brain" and what that means to your approach

Skills for Constructive Conflict Resolution
Friday, January 13 – 10:30-11:50 AM
Saturday, January 14 – 10:30-11:50 AM
Presented by Karen Cornell
Track: Leadership Development

Most of us do not like conflict but when handled well, conflict can help our professional relationships thrive and our businesses grow. In this workshop, participants will be presented a model for conflict resolution that breaks conflict into its component parts. Then, participants can focus on ways to make connections between parties in conflict in order to foster forward movement and resolution.

After attending this workshop, you will be able to:

  • Identify the components of conflict
  • Identify the needs of ourselves and others in conflict
  • Describe the skill of making specific requests in order to resolve conflict

The Lifestyle Friendly Veterinary Career
Friday, January 13 – 10:30-11:50 AM
Presented by Jennifer Quammen and Ryan Smith
Track: Professional Development

Being a veterinary professional is very rewarding, and for many, it’s been a dream since childhood; but it has also been shown that compassion fatigue and burnout are commonplace. Our younger generations are shying away from entering this career for fear of becoming just another statistic, working hard and feeling that their lives didn’t make a difference, and that they didn’t get to enjoy life. We need to make sure the value of a veterinary education is worth the struggles to get it, that veterinary medicine is financially viable and that you can have a successful career and family life simultaneously. Those of us that are representatives of the profession now need to take a stand and inform current and future veterinarians that they can live a life of happiness, work smarter (not just harder), and make a difference for animals, society, and the veterinary profession.

After attending this workshop, you will be able to:

  • Describe how you can help the industry to move forward and develop future leaders by utilizing technology, exponential thinking, and future planning
  • Describe how to use exponential entrepreneurial thinking to create a lifestyle friendly career
  • Explain how change can influence creativity, excitement about new possibilities, and path to overcoming debt

What is influence and how to we begin to have influence in veterinary medicine?
Friday, January 13 – 10:30-11:50 AM
Presented by Elizabeth "Betsy" Charles
Track: Professional Development

Using the work of change expert John Kotter and the leadership thoughts of Simon Sinek, participants will explore what it means to have influence in the veterinary profession and how a better understanding of why we do what we do can make a huge difference on the amount of influence we can actually have. Participants will identify real-life personal situations where they would like to have influence and then develop strategies, using the concepts discussed, for application in those scenarios.

After attending this workshop, you will be able to:

  • Explore the concept of leadership as influence by discussing different leadership models
  • Discuss why veterinarians have trouble with influence
  • Describe the specific veterinary medicine barriers that stand in the way of having influence

Wag More, Bark Less: Reducing Negativity in Your Hospital
Friday, January 13 – 1:30-2:50 PM
Presented by Karen Purves
Track: Leadership Development

Deal with difficult people? Spend most of your day handling personality conflicts among staff or clients? Explore 14 different ways people express negativity and learn a tip for dealing with each one. You’ll learn effective skills on handling a broad spectrum of negative personality styles - and see how you can adjust your own attitude to help stay positive and improve clinic excellence! Receive tips on exactly what to say to whom, so you can go back to work and do something different immediately. After participating in this program attendees, on average, said their ability to handle negative situations in the workplace improved 28%.

After attending this workshop, you will be able to:

  • Identify the effects of negativity on yourself and your organization
  • Recognize 14 negative roles and learn a tip for dealing with each one to enhance your leadership capacity in your clinic
  • Implement 40 additional solutions for overcoming negativity

Let’s Talk
Friday, January 13 – 1:30-2:50 PM and 3:00-4:20 PM
Presented by Stevie Stigler, LPC, NCC
Track: Health and Wellness
1.50 CE Hours, credit pending approval

This is an interactive presentation to increase competence and confidence in addressing suicidality and other mental health concerns. The presentation will explore what is appropriate language when trying to address mental health concerns and ways to recognize warning signs of suicide. The focus will be on developing such skills to better equip non-mental health professionals with the ability to intervene when needed. The presentation will also offer an opportunity for participants to engage in role play exercises to practice the skills discussed.

After attending this workshop, you will be able to:

  • Develop skills to more effectively address mental health concerns
  • Learn how to recognize warning signs of suicide
  • Actively engage in role play opportunities to increase comfort/confidence

I’m too busy to know my why!! Strategies for Getting Back to Why for Future Leaders
Friday, January 13 – 1:30-2:50 PM
Saturday, January 14 – 10:30-11:50 AM
Presented by Elizabeth "Betsy" Charles
Track: Health & Wellness

Using the work of Shawn Achor and other positive psychology experts, participants will be given the opportunity to complete several activities that will help them get back to remembering what is important and why they are in veterinary medicine. Activities are centered on personal reflection and pair share discussions that will help participants identify their core values and how they spend their time while also giving them specific, evidence based strategies for developing a positive approach to their work/life situation.

After attending this workshop, you will be able to:

  • Identify personal values
  • Reflect on how/where time is spent and apply strategies for aligning personal values with time management

Coaches, Consultants, Mentors and Me
Friday, January 13 – 1:30-2:50 PM
Presented by Jennifer Quammen and Ryan Smith
Track: Professional Development

It’s all confusing – no matter what your career point, you are either looking for a mentor or serving as one. When you are early on in your career you may not know if you need a coach, a mentor, or something else. When you are more seasoned in your career, you may not know which of these things you actually are. How could you possibly know which one of these you need when it’s hard to understand what they even are? Here we will discuss the differences between coaches, consultants and mentors as well as how to choose wisely among them based on your needs.

After attending this workshop, you will be able to:

  • Identify the distinct differences between coaches, consultants, and mentors
  • Describe how to become a more effective mentor to others
  • Explain how to ask the right questions of your coaches, mentors, and consultants to maximize your career trajectory

The Importance of Emotional Intelligence in Veterinary Medicine and Its Application to Leadership
Friday, January 13 – 3:00-4:30 PM
Presented by Elizabeth "Betsy" Charles
Track: Leadership Development

Participants will work together define leadership and emotional intelligence and, through discussion and presentation, develop a better understanding of how emotional intelligence ties to leadership in the veterinary profession. Then, working together in small groups, participants will be given the opportunity to apply the presented concepts through a group activity.

After attending this workshop, you will be able to:

  • Gain insight and understanding into emotional intelligence as a framework for leadership
  • Evaluate your own personal areas for growth in emotional intelligence
  • Describe how emotional intelligence makes a difference in veterinary medicine

Investing in Your Wellness for the Highest ROI
Friday, January 13 – 3:00-4:30 PM
Presented by Jennifer Quammen and Ryan Smith
Track: Health & Wellness

In the veterinary field we are trained to take care of others, including our patients, clients and colleagues. The challenge is that this constant caregiving can be at our personal expense. We preach to our clients about the importance of patient wellness, but don’t often teach or live personal wellness. Those that maximize their personal wellness often reach the greatest impact in business and elsewhere. These are people that are killing it – they seem able to manage it all and even take on additional leadership roles. Given that we all have the same number of hours in a day and minutes in an hour, it comes down to how we utilize that time.

After attending this workshop, you will be able to:

  • Describe the relationship between personal wellness and professional satisfaction
  • Discuss how scheduling personal time creates more energy and productivity in your day
  • Explain how to recognize and eliminate detractors from your life

Attract and Keep Happy Active Members
Saturday, January 14 – 10:30-11:50 AM
Presented by Cynthia D'Amour
Track: Volunteer Management

Do you struggle to find new volunteers? Wish they would stick around longer? Are you tired of feeling like you are doing it all? Finding and keeping happy active members can feel like one big revolving door escapade. It’s challenging to get them in the door and they often seem to fly right back out. Cynthia D’Amour, MBA, author of The Lazy Leader’s Guide to Outrageous Results, is going to teach you how to slow that revolving door way down. You’ll learn a three-part strategy designed to help you attract AND keep happy active members.

After attending this workshop, you will be able to:

  • Use Memberology to make it easier to attract happy active members
  • Design flexible experiences to engage more members
  • Appreciate members in ways that keep them coming back

Reclaiming Your Biology to Reach Your Potential
Saturday, January 14 – 10:30-11:50 AM
Presented by Jennifer Quammen and Ryan Smith
Track: Health & Wellness

Technology and progress are wonderful things, but most of us never think about the effects that innovation has on our personal biology. Threat response (stress) was there to keep us safe, but now we live in a world of constant stress. Our body is designed to move and move well, most of us can’t move through normal range of motion or without pain. Most workouts are not based on the needs of the body, but pray on the emotions of those desperate to make changes in their lives. Our digestive system is there to process food for nutrients, not to take in poor quality, processed foods. Everything from stress, lack of sleep, medicines we take, even how fast we eat plays a role in digestion. When we reclaim our personal biology and ecology, we can start to understand what our body needs, only then can we begin to build on improving our personal wellness to reach our fullest potential.

After attending this workshop, you will be able to:

  • Identify the basics of movement from the ground up
  • Describe how quality of nutrients and body processes them from food
  • Discuss how our brain decodes and responds to stress to help us make positive changes

10 Tips on How to Become a Recovering Perfectionist
Saturday, January 14 – 4:00-5:30 PM
Presented by Kimberly Pope-Robinson
Track: Health & Wellness

Perfectionism or high-achievement syndrome is a common trait of those that enter into the medical field, and the speaker has found this to be especially true in the veterinary industry. This is a great personality trait to drive the individual through their schooling and training; however it is often not so great in providing them with a sustainable authentic fulfilling career. This talk takes the audience through one veterinary professional’s personal journey of finding a way to accept her perfectionism tendencies. This journey brought her to recognizing personal shame and how to then develop shame resiliency. The 10 tips on how to become a recovering perfectionist literally saved her life and she wants to share them with the profession.

After attending this workshop, you will be able to:

  • Define Perfectionism or High Achievement Syndrome
  • Provide an understanding of barriers present when unaddressed
  • Offer 10 points on finding the path to becoming a recovering perfectionist

Habits of Healthy Veterinary Teams
Saturday, January 14 – 10:30 - 11:50 AM
Presented by the AVMA Future Leaders
Track: Professional Development

This workshop will center on the yearlong the Future Leaders Program project, which will be officially launched at the AVMA convention this summer. The project is focused on creating habits of a healthy veterinary team, specifically on enhancing relationships and sharing of information within the veterinary team. The lecture will discuss common challenges faced in a veterinary team, including challenges with members of different generations and members with varying personality types. We will discuss ways to help prevent conflict as well as potential solutions and strategies for improving teamwork within various scenarios.

After attending this workshop, you will be able to:

  • Identify roles and responsibilities veterinary professionals may take on as team members
  • Discuss common challenges posed in veterinary working environments
  • Develop strategies for improving working relationships and teamwork in veterinary practices
  • Discuss the Future Leaders Program with AVMA members

Setting Boundaries as the Key to Effective Leadership
Saturday, January 14 – 4:00-5:30 PM
Presented by Elizabeth "Betsy" Charles
Track: Leadership Development

Participants will explore what personal and professional boundaries are, how to set them and why they are key to successful and effective leadership. Barriers to setting boundaries in veterinary medicine will also be considered with discussion about how to overcome the barriers.

After attending this workshop, you will be able to:

  • Describe personal and professional boundaries (what they are and how to set them)
  • Explore and understand the connection between effective boundary setting and effective leadership
  • Examine common barriers to boundary setting in veterinary medicine

Taking a Leap of Faith: The Journey to the Next Big Opportunity
Saturday, January 14 – 4:00-5:30 PM
Presented by Caitlin DeWilde
Track: Leadership Development

In today’s environment, successful careers are often developed by taking the road less traveled or by accepting projects or assignments that may not seem appealing. However, they may provide unique opportunities to stand out amongst your peers and other leaders. Learn when and how to take risks to ensure you are positioned for the next big opportunity. Create a To Be List, not a To Do List.

After attending this workshop, you will be able to:

  • Discuss ways to navigate your work place to position yourself for opportunities by building muscle in your current position
  • Describe questions to ask and communication styles that open up doors
  • Explain how the perfection complex can hinder you in finding the next opportunity

Continuing Education

CE is provided for attending select educational sessions. CE Certificates are provided onsite at each session approved for CE credit. Please visit www.aavsb.org to review the list of current program standards. Mechanisms for certification and documentation of attendance are determined by the policies of individual state boards and are your compliance responsibility.

If you attended the 2016 Veterinary Leadership Conference and would like to obtain a copy of your CE certificate please email vlc@avma.org.

A special thank you to Zoetis for their continued support of VLC and their commitment to the veterinary profession.

Zoetis​​​