The 2017 Veterinary Leadership Conference schedule has been recreated to help you make the most out of your time at the conference. Download the Schedule. See below for more information on the Keynote and Workshops.
Communicate With Strength: Key Words That Undermine Your Effectiveness as a Veterinary LeaderSaturday, January 14 – 8:30-10:00 AMPresented by Karen Purves
Got the right words? Laugh and learn in this high energy, humorous session offering solutions in effective communication based on the latest neuroscience. What are you saying that’s causing your staff and clients to scamper to your competition? Karen will tell you - and give you replacement words and phrases! Leave with an immediate, specific, action plan to talk smart, and achieve tail-wagging results!
After attending this keynote, you will be able to:
Gaining Compliance and Cooperation: Approaching Men and Women DifferentlyFriday, January 13 – 10:30-11:50 AMSaturday, January 14 – 4:00-5:30 PMPresented by Karen PurvesTrack: Professional Development
Karen pairs her relatable, funny and energetic style with her original scientific research to offer attendees a unique, current, content-rich program on maximizing compliance from men and women on procedures, products and services. This session offers the latest in cutting edge brain science and answers your questions on the best way to influence men and women during the sales process. Audience members will leave with 12 techniques to apply immediately to thrive in a challenging economy!
After attending this workshop, you will be able to:
Skills for Constructive Conflict ResolutionFriday, January 13 – 10:30-11:50 AMSaturday, January 14 – 10:30-11:50 AMPresented by Karen CornellTrack: Leadership Development
Most of us do not like conflict but when handled well, conflict can help our professional relationships thrive and our businesses grow. In this workshop, participants will be presented a model for conflict resolution that breaks conflict into its component parts. Then, participants can focus on ways to make connections between parties in conflict in order to foster forward movement and resolution.
The Lifestyle Friendly Veterinary CareerFriday, January 13 – 10:30-11:50 AMPresented by Jennifer Quammen and Ryan SmithTrack: Professional Development
Being a veterinary professional is very rewarding, and for many, it’s been a dream since childhood; but it has also been shown that compassion fatigue and burnout are commonplace. Our younger generations are shying away from entering this career for fear of becoming just another statistic, working hard and feeling that their lives didn’t make a difference, and that they didn’t get to enjoy life. We need to make sure the value of a veterinary education is worth the struggles to get it, that veterinary medicine is financially viable and that you can have a successful career and family life simultaneously. Those of us that are representatives of the profession now need to take a stand and inform current and future veterinarians that they can live a life of happiness, work smarter (not just harder), and make a difference for animals, society, and the veterinary profession.
What is influence and how to we begin to have influence in veterinary medicine?Friday, January 13 – 10:30-11:50 AMPresented by Elizabeth "Betsy" CharlesTrack: Professional Development
Using the work of change expert John Kotter and the leadership thoughts of Simon Sinek, participants will explore what it means to have influence in the veterinary profession and how a better understanding of why we do what we do can make a huge difference on the amount of influence we can actually have. Participants will identify real-life personal situations where they would like to have influence and then develop strategies, using the concepts discussed, for application in those scenarios.
Wag More, Bark Less: Reducing Negativity in Your HospitalFriday, January 13 – 1:30-2:50 PMPresented by Karen PurvesTrack: Leadership Development
Deal with difficult people? Spend most of your day handling personality conflicts among staff or clients? Explore 14 different ways people express negativity and learn a tip for dealing with each one. You’ll learn effective skills on handling a broad spectrum of negative personality styles - and see how you can adjust your own attitude to help stay positive and improve clinic excellence! Receive tips on exactly what to say to whom, so you can go back to work and do something different immediately. After participating in this program attendees, on average, said their ability to handle negative situations in the workplace improved 28%.
I’m too busy to know my why!! Strategies for Getting Back to Why for Future LeadersFriday, January 13 – 1:30-2:50 PM Saturday, January 14 – 10:30-11:50 AMPresented by Elizabeth "Betsy" CharlesTrack: Health & Wellness
Using the work of Shawn Achor and other positive psychology experts, participants will be given the opportunity to complete several activities that will help them get back to remembering what is important and why they are in veterinary medicine. Activities are centered on personal reflection and pair share discussions that will help participants identify their core values and how they spend their time while also giving them specific, evidence based strategies for developing a positive approach to their work/life situation.
The 7 Steps to Enable Change Within Your Current TeamFriday, January 13 – 1:30-2:50 PMPresented by Amy BreuerTrack: Professional Development
We are all creatures of habit. It is sometimes hard to change, but it is a necessary part of business. We will discuss how to implement change so that your team buys in and accepts the change more easily.
Coaches, Consultants, Mentors and MeFriday, January 13 – 1:30-2:50 PMPresented by Jennifer Quammen and Ryan SmithTrack: Professional Development
It’s all confusing – no matter what your career point, you are either looking for a mentor or serving as one. When you are early on in your career you may not know if you need a coach, a mentor, or something else. When you are more seasoned in your career, you may not know which of these things you actually are. How could you possibly know which one of these you need when it’s hard to understand what they even are? Here we will discuss the differences between coaches, consultants and mentors as well as how to choose wisely among them based on your needs.
Supercharge Your Team's Communication (The #1 Problem for Practices)Friday, January 13 – 3:00-4:30 PMPresented by Amy BreuerTrack: Professional Development
How would you rate your teams overall communication image? If your answer is anything less than a perfect score, you are going to get really excited about this workshop. Join us to uncover what your team’s verbal and nonverbal messages are telling others, learn why asking the right questions are key to your team’s success and break down the common communication barriers that may be holding you back from driving your practice ahead.
The Importance of Emotional Intelligence in Veterinary Medicine and Its Application to LeadershipFriday, January 13 – 3:00-4:30 PMPresented by Elizabeth "Betsy" CharlesTrack: Leadership Development
Participants will work together define leadership and emotional intelligence and, through discussion and presentation, develop a better understanding of how emotional intelligence ties to leadership in the veterinary profession. Then, working together in small groups, participants will be given the opportunity to apply the presented concepts through a group activity.
Habits of Healthy Veterinary TeamsFriday, January 13 – 3:00-4:30 PMPresented by the AVMA Future LeadersTrack: Professional DevelopmentCheck back later fore more information on this session.
Investing in Your Wellness for the Highest ROIFriday, January 13 – 3:00-4:30 PMPresented by Jennifer Quammen and Ryan SmithTrack: Health & Wellness
In the veterinary field we are trained to take care of others, including our patients, clients and colleagues. The challenge is that this constant caregiving can be at our personal expense. We preach to our clients about the importance of patient wellness, but don’t often teach or live personal wellness. Those that maximize their personal wellness often reach the greatest impact in business and elsewhere. These are people that are killing it – they seem able to manage it all and even take on additional leadership roles. Given that we all have the same number of hours in a day and minutes in an hour, it comes down to how we utilize that time.
Attract and Keep Happy Active MembersSaturday, January 14 – 10:30-11:50 AMPresented by Cynthia D'AmourTrack: Volunteer Management
Do you struggle to find new volunteers? Wish they would stick around longer? Are you tired of feeling like you are doing it all? Finding and keeping happy active members can feel like one big revolving door escapade. It’s challenging to get them in the door and they often seem to fly right back out. Cynthia D’Amour, MBA, author of The Lazy Leader’s Guide to Outrageous Results, is going to teach you how to slow that revolving door way down. You’ll learn a three-part strategy designed to help you attract AND keep happy active members.
Reclaiming Your Biology to Reach Your PotentialSaturday, January 14 – 10:30-11:50 AMPresented by Jennifer Quammen and Ryan SmithTrack: Health & Wellness
Technology and progress are wonderful things, but most of us never think about the effects that innovation has on our personal biology. Threat response (stress) was there to keep us safe, but now we live in a world of constant stress. Our body is designed to move and move well, most of us can’t move through normal range of motion or without pain. Most workouts are not based on the needs of the body, but pray on the emotions of those desperate to make changes in their lives. Our digestive system is there to process food for nutrients, not to take in poor quality, processed foods. Everything from stress, lack of sleep, medicines we take, even how fast we eat plays a role in digestion. When we reclaim our personal biology and ecology, we can start to understand what our body needs, only then can we begin to build on improving our personal wellness to reach our fullest potential.
10 Tips on How to Become a Recovering PerfectionistSaturday, January 14 – 4:00-5:30 PMPresented by Kimberly Pope-RobinsonTrack: Health & Wellness
Perfectionism or high-achievement syndrome is a common trait of those that enter into the medical field, and the speaker has found this to be especially true in the veterinary industry. This is a great personality trait to drive the individual through their schooling and training; however it is often not so great in providing them with a sustainable authentic fulfilling career. This talk takes the audience through one veterinary professional’s personal journey of finding a way to accept her perfectionism tendencies. This journey brought her to recognizing personal shame and how to then develop shame resiliency. The 10 tips on how to become a recovering perfectionist literally saved her life and she wants to share them with the profession.
Setting Boundaries as the Key to Effective LeadershipSaturday, January 14 – 4:00-5:30 PMPresented by Elizabeth "Betsy" CharlesTrack: Leadership Development
Participants will explore what personal and professional boundaries are, how to set them and why they are key to successful and effective leadership. Barriers to setting boundaries in veterinary medicine will also be considered with discussion about how to overcome the barriers.
Taking a Leap of Faith: The Journey to the Next Big OpportunitySaturday, January 14 – 4:00-5:30 PMPresented by Caitlin DeWildeTrack: Leadership Development
In today’s environment, successful careers are often developed by taking the road less traveled or by accepting projects or assignments that may not seem appealing. However, they may provide unique opportunities to stand out amongst your peers and other leaders. Learn when and how to take risks to ensure you are positioned for the next big opportunity. Create a To Be List, not a To Do List.
CE is provided for attending select educational sessions. CE Certificates are provided onsite at each session approved for CE credit. Please visit www.aavsb.org to review the list of current program standards. Mechanisms for certification and documentation of attendance are determined by the policies of individual state boards and are your compliance responsibility.
If you attended the 2016 Veterinary Leadership Conference and would like to obtain a copy of your CE certificate please email firstname.lastname@example.org.
A special thank you to Zoetis for their continued support of VLC and their commitment to the veterinary profession.