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| Products > Practice management & staff training > Telephone courtesy and client service |
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| Telephone courtesy and client service |
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By using proper telephone etiquette and problem-solving skills, every caller will hear how much your practice cares. Self-help exercises and sample dialogues build employees' confidence in using the telephone as a practice builder.
$24 for members;
$34 for nonmembers
Order Form (PDF)
Click here to see this product on the Web
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American Veterinary Medical Association
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= AVMA/SAVMA Members Only
