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Beyond customer service: Keeping clients for life
 

Learn the lifetime economic value of a client and techniques for attracting and retaining new clients, rewarding loyal clients, and building referrals.

$24.00 members;
$34.00 nonmembers

PDF file Order Form

This handbook is also available as an online training course offered by VetMedTeam. For more information, visit www.vetmedteam.org.

 

American Veterinary Medical Association
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