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Accreditation Policies and Procedures of the AVMA Council on Education (COE)
April 2009

12. Site Visit Protocol

There is no place in accreditation for adversarial relationships. The college and the Council should proceed with the premise that both parties are dedicated to the common goal of quality in veterinary education. Only through full and open communication and cooperative efforts to correct deficiencies can educational excellence be attained.

Interactions between the Council and the colleges should have a collegial tone, and be based on mutual trust and a desire to arrive at a full understanding of the current status of the educational program of the college. The dean and other administrative officers should be knowledgeable in the definitions of the various levels of accreditation status and the impact of the failure to meet one or more of the standards.

 

12.1. Objective of Site Visit
The objective of a site visit is to verify and supplement information presented in the self-evaluation report. Site visits are made only with the concurrence of the administration of the college and its parent institution. When it appears in the best interest of the college, the university concerned, the AVMA, or another accrediting agency, every effort is made to coordinate and cooperate with other accrediting agencies in requests for information and conduct of visits

12.2. Site Visit Overview
The agenda for the visit is established by the Chair of the site visit team in consultation with the college administration and the COE Committee on Evaluation.

Site visit teams are fact-finding bodies, usually composed of seven members, including AVMA staff. Using the college self-study as the basis for evaluation, a four-day site visit is conducted. Input is sought from all program factions of the college including faculty, students, staff, and alumni. Facilities, programs, and other pertinent areas are also studied. A factual report of the current status of the college is produced as a result of the site visit. The report is reviewed by all team members for factual correctness.

During the site visit the team audits the college educational program by consulting with the dean and appropriate staff, department heads, representative faculty members, the librarian, representative students at both professional and graduate levels including interns and residents, and appropriate faculty committees. In addition, the team tours the buildings, facilities, equipment, and views case records. The site visit team holds a series of executive sessions to compare notes on its findings, begin formulation of its report, and instruct the Chair as to the points to be addressed and recommendations made in the draft report of evaluation. Each member drafts recommendations concerning deficiencies in meeting the standard requirements for which he/she has been assigned responsibility. All recommendations are based on discussion noted in the body of the report. Recommendations are stated as specifically as possible to identify the deficiency involved and suggest possible solutions, without dictating the specific method for achieving the necessary outcome. The entire team discusses and approves all recommendations which become part of the report. If there is disagreement within a team concerning a recommendation, the recommendation remains in the report, and the disagreement is called to the attention of the Council when the report is presented.

The final report of evaluation will inform the college of the Council's assessment of student achievement.

12.3. Code of Conduct for Site Team Members
Site team members are required to conduct themselves professionally, courteously, and with the utmost respect for faculty, students, and other representatives of the college educational program visited as well as fellow site visit team members.

Site team members must:

  1. Remember that the objectives of accreditation include: verifying that an institution or program meets established standards; assisting prospective students in identifying acceptable institutions; creating goals for self-improvement of weaker programs and stimulating a general raising of standards amount educational institution; and involving the faculty and appropriate staff comprehensively in institutional evaluation and planning;
  2. Keep a positive attitude and not offer negative feedback or other criticism during the site visit;
  3. Remember that all materials, discussions, deliberations, and reports of the site visit are confidential;
  4. Refrain from discussing the "state of a college" with anyone other than site team members and appropriate AVMA staff;
  5. Remain open-minded throughout the evaluation process;
  6. Carefully study the materials contained in the college self-study to acquire a basic understanding of the college and its operation;
  7. Be prepared for four and a half days of intense work with long evenings;
  8. Participate in the discussions, both with college administration and personnel, and in the team deliberations;
  9. Focus on and uphold the standards of accreditation;
  10. Be alert at all times using all senses;
  11. Be on time for all functions;
  12. Be involved in all functions of the site visit;
  13. Dress in corporate/professional attire for all site visit activities; men are asked to wear suits or coats and ties, and women are asked to wear suits, dresses, or pantsuits; and
  14. Wear AVMA-COE identification badges at all times.

Site team members must not:

  1. Bring any preconceived ideal about the college to the site visit;
  2. Have a personal agenda regarding the college, its programs, or people;
  3. Become separated from the team for any reason unless so assigned by the site team chair;
  4. Become involved in a confrontation involving any issue of the visit;
  5. Compare colleges or programs, since each college and its program will be unique and the Council is not attempting to diminish diversity among programs or to hinder or impede innovation;
  6. Offer judgments on solutions to problems during the course of the visit; these activities are to be reserved for the exit interviews with the college dean and university president;
  7. Tell "war stories".
 

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